Refund policy

At Sapphire Self-Care, we value your satisfaction and strive to ensure every purchase meets your expectations.

Returns & Exchanges

We do not accept returns. Exchanges are allowed within 3 business days of receiving your order.

To qualify for an exchange, the product must be in the same condition as received — unopened, unused, and in its original packaging.

Shipping & Courier Costs

Customers are responsible for shipping or courier fees associated with exchanges, unless the error was made on our end.

If a mistake occurs on our part, we will gladly cover the return shipping and ensure the corrected item reaches you as quickly as possible.